# Triple Session ## Docs - [Earn Course Certificates in Triple Session Academy](https://docs.triplesession.com/academy/certificates.md): Complete Triple Session courses and reach 80% quiz accuracy to earn certificates you can display on your profile and share on LinkedIn. - [Sales Courses Available in Triple Session Academy](https://docs.triplesession.com/academy/courses.md): Explore Triple Session's catalog of sales courses — from cold calling and discovery to MEDDICC, SPICED, LinkedIn prospecting, and AI for sales. - [Triple Session Academy: Sales Training Library](https://docs.triplesession.com/academy/overview.md): Access 300+ micro-learning courses on sales frameworks, prospecting, discovery, objection handling, and more — with quizzes, badges, and global rankings. - [Triple Session Pro: Premium Sales Training](https://docs.triplesession.com/academy/pro-plan.md): Upgrade to Triple Session Pro for monthly expert-led courses, downloadable sales frameworks, and access to premium skill tracks from top sales practitioners. - [Set Up the AI Coach Bot on Zoom](https://docs.triplesession.com/ai-coach-bot/bot-on-zoom.md): Configure Zoom-specific settings to let the AI Coach Bot join, record, and automatically review your Zoom meetings for sales performance analysis. - [Enable the AI Coach Bot for Automatic Recording](https://docs.triplesession.com/ai-coach-bot/enable-bot.md): Set up the AI Coach Bot to automatically join and record your sales meetings on Google Meet, Zoom, and Microsoft Teams — no manual uploads required. - [Customize AI Coach Bot Recording Preferences](https://docs.triplesession.com/ai-coach-bot/recording-preferences.md): Control which meetings the AI Coach Bot records, set its display name, choose Smart Scorecards per meeting type, and adjust auto-review settings. - [AI Coach Analytics: Team Performance Dashboards](https://docs.triplesession.com/ai-coach/analytics.md): Use AI Coach Analytics to track team performance across all scorecards, drill into individual rep stats, and identify coaching opportunities at a glance. - [Ask AI Coach for On-Demand Call Analysis](https://docs.triplesession.com/ai-coach/ask-ai-coach.md): Ask AI Coach targeted questions about any processed call to surface specific insights, scorecard results, and deal context without re-listening. - [Automated Call Reviews in AI Coach](https://docs.triplesession.com/ai-coach/automated-reviews.md): Set up Automated Reviews so AI Coach evaluates every meeting as soon as it ends — no manual uploads or scorecard selection required. - [Global Insights: Query Across All Your Meetings](https://docs.triplesession.com/ai-coach/insights.md): Use Triple Session's Insights feature to ask natural language questions across your entire team's conversation history and surface data-backed patterns. - [Understanding AI Coach Moments](https://docs.triplesession.com/ai-coach/moments.md): Moments are AI-extracted call clips highlighting key interactions like objections, competitor mentions, and value propositions — for faster coaching. - [Review Sales Calls with AI Coach](https://docs.triplesession.com/ai-coach/reviewing-calls.md): Use Triple Session's AI Coach to get automated performance analysis, scorecard breakdowns, and personalized coaching plans for every sales call. - [AI Coach Scorecards: Evaluating Sales Performance](https://docs.triplesession.com/ai-coach/scorecards.md): Scorecards power AI Coach's evaluation of every call. Choose from built-in frameworks like MEDDICC and SPICED, or request a custom scorecard for your playbook. - [Get a call](https://docs.triplesession.com/api-reference/calls/get-a-call.md): Gets one call report after direct resource authorization. Requires `calls.read`. - [Get a call scorecard](https://docs.triplesession.com/api-reference/calls/get-a-call-scorecard.md): Gets scorecard evaluation output and coaching plan data for a call. Requires `calls.read`. - [Get a call transcript](https://docs.triplesession.com/api-reference/calls/get-a-call-transcript.md): Gets a paginated and capped transcript for a call. Requires `calls.read`. - [List calls](https://docs.triplesession.com/api-reference/calls/list-calls.md): Lists calls visible to the API key. Optionally narrow results with `workspaceId`. Requires `calls.read`. - [Get a report](https://docs.triplesession.com/api-reference/reports/get-a-report.md): Gets one AI Coach report after verifying the report belongs to the workspace. - [Get a report scorecard](https://docs.triplesession.com/api-reference/reports/get-a-report-scorecard.md): Gets the scored scorecard and coaching plan for one AI Coach report. - [Get a report transcript](https://docs.triplesession.com/api-reference/reports/get-a-report-transcript.md): Gets the transcript text for one AI Coach report. - [Get report deal insights](https://docs.triplesession.com/api-reference/reports/get-report-deal-insights.md): Gets deal insight output for one AI Coach report. - [List reports](https://docs.triplesession.com/api-reference/reports/list-reports.md): Lists completed AI Coach reports visible to a workspace-scoped API key. - [Get a scorecard rubric](https://docs.triplesession.com/api-reference/scorecards/get-a-scorecard-rubric.md): Gets the rubric for a scorecard visible in the workspace. Requires `coaching.read`. - [Authentication](https://docs.triplesession.com/authentication.md): Authenticate API requests using your workspace API key as a Bearer token. - [Build Deal Insight Automations in Triple Session](https://docs.triplesession.com/automations/deal-insights-automations.md): Create automations triggered by deal insights from AI Coach to automatically notify teams, update CRM fields, or trigger workflows based on call analysis. - [Getting Started with Triple Session Automations](https://docs.triplesession.com/automations/getting-started.md): Use Triple Session Automations to connect AI Coach intelligence with external tools using a simple Trigger → Filter → Action workflow model. - [Send Call Insights to Power BI, Sheets, and More](https://docs.triplesession.com/automations/send-to-other-apps.md): Use Triple Session Automations to push AI Coach data to Power BI, Google Sheets, Tableau, or any other app via webhook or integration. - [Send Call Notifications to Slack from Triple Session](https://docs.triplesession.com/automations/slack-notifications.md): Set up a Triple Session automation to push call summaries, insights, and coaching alerts directly to your Slack channels after meetings end. - [Transfer Calls](https://docs.triplesession.com/changelog/2025-11-13-transfer-calls.md): Managers and members can now transfer a call report to a different rep — changing both the owner and the evaluatee when the wrong person was credited. - [Advanced Permissions & CRM Field Explorer](https://docs.triplesession.com/changelog/2025-12-08-advanced-permissions.md): Admins can now enforce company-wide permissions on deleting reports, changing scorecards, and editing scorecards. Plus a new tool to explore CRM fields directly from the scorecard builder. - [Scheduled Insights](https://docs.triplesession.com/changelog/2025-12-18-scheduled-insights.md): Set up questions that run automatically every week, month, or quarter — with results delivered by email and Slack, and trends that get richer over time. - [Training Focus & New Dashboard](https://docs.triplesession.com/changelog/2026-01-11-training-focus-dashboard.md): Managers and reps can now set a Training Focus based on scorecard performance. Plus a new dashboard with recent meetings, workspace shortcuts, and coaching notes. - [Automations Upgrade](https://docs.triplesession.com/changelog/2026-01-13-automations-upgrade.md): Filter automations by deal insight values, test automations against real past calls, and skip pre-filled CRM fields on autofill automations. - [Company Context & Email Templates](https://docs.triplesession.com/changelog/2026-02-10-company-context.md): Admins can now define company-wide context — product info, competitors, dictionary — that the AI uses across all chats. Plus company-level email templates for reps. - [Sales Rep Dashboard](https://docs.triplesession.com/changelog/2026-03-10-sales-rep-dashboard.md): A new home page designed around the rep's coaching journey — with AI chat, conversation history, Training Focus progress, and personalized course recommendations. - [Upgraded Analytics](https://docs.triplesession.com/changelog/2026-04-09-upgraded-analytics.md): A rebuilt analytics experience with Team Performance Map, per-scorecard section breakdowns, and auto-generated Scorecard Insights. - [HubSpot OAuth & App Cards](https://docs.triplesession.com/changelog/2026-04-14-hubspot-oauth.md): A new OAuth-based HubSpot connection, native App Cards in HubSpot records, and self-service Aircall call filters. - [Portuguese and Spanish](https://docs.triplesession.com/changelog/2026-04-27-portuguese-spanish.md): Triple Session is now fully available in Portuguese and Spanish. Sales teams in Brazil and Latin America can use the entire platform in their native language. - [MCP Server](https://docs.triplesession.com/changelog/2026-05-15-mcp-server.md): Triple Session is now an MCP server. AI assistants like Claude and ChatGPT can connect directly to your call reports, scorecards, transcripts, and deal intelligence. - [Automatically Update CRM Fields When Calls End](https://docs.triplesession.com/crm/auto-update-fields.md): Set up Triple Session to automatically push deal insights and summaries to CRM fields after every call ends — eliminating manual data entry for your reps. - [Keep Your CRM Updated with Call Insights](https://docs.triplesession.com/crm/keep-crm-updated.md): Push call summaries and deal insights to HubSpot or Salesforce as Notes or Properties — manually from any recording or automatically after every call. - [Map Fields to Send Call Data to Your CRM](https://docs.triplesession.com/crm/map-fields.md): Configure field mappings so Triple Session can push specific deal insights — like budget, next steps, and pain points — directly into your CRM properties. - [Get Started with Triple Session's AI Coach](https://docs.triplesession.com/getting-started/first-steps.md): Learn how to bring your first meetings into Triple Session's AI Coach using the Bot, connected recording tools, or direct file uploads — in minutes. - [Invite and Manage Your Team in Triple Session](https://docs.triplesession.com/getting-started/invite-team.md): Add teammates to your Triple Session workspace, assign roles, and control who appears in analytics using individual or bulk invitation workflows. - [What is Triple Session? AI Revenue Enablement](https://docs.triplesession.com/getting-started/what-is-triple-session.md): Triple Session is an AI Revenue Enablement Platform combining AI call coaching with an on-demand sales Academy to help revenue teams perform better. - [Connect Aircall to Triple Session AI Coach](https://docs.triplesession.com/integrations/aircall.md): Sync your Aircall calls with Triple Session's AI Coach to automatically analyze phone conversations and get scorecard-based coaching insights for your team. - [Connect Fireflies to Triple Session AI Coach](https://docs.triplesession.com/integrations/fireflies.md): Import Fireflies transcripts and recordings into Triple Session AI Coach to analyze past and future conversations for performance insights and coaching. - [Connect Google Meet to Triple Session AI Coach](https://docs.triplesession.com/integrations/google-meet.md): Link your Google Meet account to Triple Session's AI Coach to automatically sync recorded meetings and get instant call analysis and coaching insights. - [Connect HubSpot to Triple Session AI Coach](https://docs.triplesession.com/integrations/hubspot.md): Link HubSpot to Triple Session to import recorded calls, sync deal insights to CRM properties, and keep your pipeline data accurate after every call. - [Connect Microsoft Teams to Triple Session AI Coach](https://docs.triplesession.com/integrations/microsoft-teams.md): Integrate Microsoft Teams with Triple Session's AI Coach to automatically review Teams call recordings and get data-driven coaching insights for your reps. - [Connect Quo to Triple Session AI Coach](https://docs.triplesession.com/integrations/quo.md): Integrate Quo with Triple Session's AI Coach to automatically analyze your Quo call recordings and get AI-powered coaching insights for your sales team. - [Review Meetings from External Platforms](https://docs.triplesession.com/integrations/review-from-other-platforms.md): Upload recordings or transcripts from any platform into Triple Session AI Coach to analyze calls and get coaching insights — no native integration needed. - [Connect Salesforce to Triple Session AI Coach](https://docs.triplesession.com/integrations/salesforce.md): Integrate Salesforce with Triple Session AI Coach to push call evaluation insights directly to your opportunities and keep your CRM automatically updated. - [Connect Zoom to Triple Session AI Coach](https://docs.triplesession.com/integrations/zoom.md): Integrate your Zoom account with Triple Session to automatically import call recordings and transcripts for AI Coach analysis and scoring. - [Introduction](https://docs.triplesession.com/introduction.md): Use the Triple Session API to access call data, coaching reports, and workspace insights programmatically. - [MCP](https://docs.triplesession.com/mcp-server.md): Connect Claude, ChatGPT, and other AI assistants directly to your Triple Session coaching data using the Model Context Protocol. - [Invite and Manage Members in Your Workspace](https://docs.triplesession.com/workspace/manage-members.md): Add teammates to Triple Session via individual or bulk invitations, assign Member or Manager roles, and control who appears in team analytics. - [Your Triple Session Personal Profile](https://docs.triplesession.com/workspace/personal-profile.md): Your Triple Session profile tracks courses completed, quiz accuracy, learning streaks, badges, and knowledge area progress — visible to your team. - [User Roles and Permissions in Triple Session](https://docs.triplesession.com/workspace/roles-and-permissions.md): Understand Triple Session's seat types (Viewer, Recording) and user roles (Member, Manager, Admin) to control access and credit usage across your organization. ## OpenAPI Specs - [public-v1](https://docs.triplesession.com/public-v1.json) - [public-v2](https://docs.triplesession.com/public-v2.json)