One-size-fits-all sales training doesn't work.

One out of many reasons: each rep is unique.

If reps have unique strengths and weaknesses, then sales leaders have to craft coaching strategies tailored to each individual rep.

That's why we launched an individual and detailed learning data view for sales leaders who use our Teams feature.

Coaching individual reps just got easier—more assertive and effective, too.

Keep reading and see for yourself. 😉

In addition to the team overview dashboard on My Team, if you have a Team Admin role, you can now access a team member's detail page.

On this page, you will find:

Each data point can bring useful insights to your sales coaching.

An overview of the last 7 days for you to assess how a team member is investing their time in training and how they're absorbing what they're learning.

Shows how many practice days a team member has invested in the period.

Shows how long in minutes a team member has spent practicing.

Shows the average of correct quiz questions a team member has gotten.

For all 3 data points, you can see a comparison between the current 7-day period and the 7-day period before it.

Example:

A visual indication of how long, in minutes, a rep has invested in training different sales skills in the last 7 or 30 days.

Skill focus helps you pinpoint the specific skills each rep is developing.

You get the ability to:

🌟 Reinforce what's working. Make connections between the rep's sales performance and the practiced skills that can be influencing good results. Double-down on those.

🌟 Shift what's not working. When analyzing sales performance, you can decide to redirect the rep's time to other skills if you think a different focus could improve results.

A monthly calendar view of the days a rep has practiced and not practiced.

The calendar also indicates when the rep started a track or earned a badge.

🌟 Understand practice habits. With an instant view of each rep's practice habits throughout the months, you gain the ability to connect individual training patterns to sales performance. This level of analysis leads to more insightful and productive 1:1 coaching meetings.

Example:

A timeline showing the sessions practiced and how the rep rated each session (along with the comment, if they left one when rating).

🌟 Know the value each session adds. You can bring up sessions practiced in 1:1 conversations to discuss how they're contributing to the rep's growth and reinforce valuable insights they learned.

Shows what tracks each rep has enrolled in, giving you visibility of the specific learning material your team is engaging with.

🌟 Align learning goals. Use it to make sure your reps are practicing tracks aligned with the goals you've set. If a rep is learning a track outside of these goals, assess how that track can add value or if you need to redirect focus.

For each track, there’s a progress indicator and the number of sessions practiced.

In addition, you can see the sessions practiced in each track.

Here are the sessions Izzy practiced in the Sales Leadership track:

Finally, use the Skill filter to navigate sessions practiced by skills:

We're building this product with you.

We can't get it right without gathering feedback from our users every step of the way.

So, you're invited to reach out if:

We're going full steam ahead to build the best sales training platform out there.

Be a part of this story! 🚀