Triple Session

Lais Lara

Hugo Dias

Marina Leite

Using Triple Session Features

Save time on call reviews and get AI-generated feedback on every call, every deal.

How to review sales calls with AI Coach

Learn how AI Coach automatically reviews your meetings.

Automated Reviews in AI Coach

Instantly get answers about specific calls. Ask AI Coach analyzes the call recording and scorecard evaluation to answer your questions.

How to Ask AI Coach for Call Analysis

Get a holistic view of your entire team's performance at a glance.

How to use AI Coach Analytics

Understanding AI Coach Moments

Understanding users roles and permissions

Easily add your team to Triple Session and control who appears in analytics.

How to invite and manage members in your workspace

Learn how to use the AI Coach to review sales calls

Using the AI Coach

How to find and download transcripts

In this article you will learn how to download and use transcript files from Fireflies with the AI Coach

How to download transcripts from Fireflies

Learn how to download transcript files from Zoom to use in the AI Coach

How to download transcripts from Zoom

Finding Transcripts

In this article, you'll learn how to enable AI Coach Bot to join and record your calls so you can focus on the conversation.

How to enable AI Coach Bot

In this article, you'll learn how to set up your Zoom account so the AI Coach Bot can join and record meetings on your behalf.

Set up AI Coach Bot on Zoom

Control which meetings your AI Coach Bot records.

Customize AI Coach Bot Recording Preferences

AI Coach Bot

Earning Badges

Here, you can find your average assessment scores, see which skill areas you've practiced, and view your activity consistency streaks.

Understanding Your Personal Profile

Now sales leaders can see detailed learning data for individual members on their teams. Productive 1:1s and assertive coaching, here we go.

Learning data for individual team members

A tangible way to showcase your career investment to your sales network.

Course Certificates

Academy

Find answers and get help from Intercom Support and Community Experts

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