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Automated call reviews
Marina Leite avatar
Written by Marina Leite
Updated over 3 months ago

Set up AI Coach to review your sales calls automatically, as soon as they end.

This way, you get a seamless stream of deal-winning insights delivered right to your inbox.

All you need to do is connect your call recording tool with AI Coach and turn on the Automated Call Reviews feature on your AI Coach settings.

Here's how πŸ‘‡πŸ½


1️⃣ Connect AI Coach to your call recording tool

Today, AI Coach integrates with the following tools:

  1. Zoom

  2. Google Meet

  3. Fireflies

  4. HubSpot

To integrate, go to AI Coach's Settings and then click on Call Recordings, as indicated below. Choose the call recording you use and start the connecting process.

2️⃣ Turn on Automated Call Reviews

After integrating, turn on the Automated Call Reviews toggle:

3️⃣ Choose Language and Scorecard

Language:

Select the language of your sales calls. This will improve the accuracy of AI Coach's reviews.

Scorecard:

Choose the Scorecard you want AI Coach to use when reviewing your calls automatically.

πŸ‘€ Coming Soon: Smart Scorecards

Very soon, you won't need to choose a single Scorecard for Automated Call Reviews.

AI Coach will be able to read your call, identify the type of meeting you had, and then it will apply the right Scorecard before running the review.

That's it!

Now, every time you finish a call, AI Coach will review it and send you an email notification when your report is ready.

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