Scorecards are the evaluation frameworks AI Coach uses to assess rep performance on every call. Each scorecard is built from consolidated sales playbooks and methodologies, defining the specific criteria the AI measures during a review. When you start a manual review or let Automated Reviews run, the scorecard you select determines what gets analyzed and how the report is structured.Documentation Index
Fetch the complete documentation index at: https://docs.triplesession.com/llms.txt
Use this file to discover all available pages before exploring further.
Where to find scorecards
Navigate to Settings > Scorecards to see all scorecards available in your workspace.Built-in scorecards
Triple Session provides a set of ready-to-use scorecards covering the most common sales call types:Cold Call
Evaluates performance on outbound cold calling, covering how reps introduce themselves, handle early objections, and secure next steps.
Discovery Call
Assesses how thoroughly reps uncover prospect pain points, goals, and decision-making criteria during discovery conversations.
Demo Call
Measures how effectively reps present the product, tie features to prospect needs, and advance the deal during demonstrations.
Discovery using MEDDICC
A discovery scorecard structured around the MEDDICC qualification framework — Metrics, Economic Buyer, Decision Criteria, Decision Process, Identify Pain, Champion, and Competition.
Discovery using SPICED
A discovery scorecard built on the SPICED methodology — Situation, Pain, Impact, Critical Event, and Decision.